Be a Collection Account Representative - Earn up to 26K!
Job Responsibilities:
- Contact customers to collect past due invoices.
- Research and resolve customer disputes in a timely manner.
- Review and approve orders on hold and escalate for approval as needed.
- Review and process customer deductions.
- Work with various internal departments to gather supporting documentation to determine validity of deducted amounts.
Job Requirements:
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.