250 Healthcare Agent Needed- Start Working ASAP!
Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve.
Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.
Offers alternative solutions where appropriate with the objective of retaining customer’s business.
Handles business transactions in connection with activation of new customer accounts on a computer terminal
Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas
Can start ASAP
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
Amenable to working on-site or hybrid
BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
With or without BPO or call center experience for College undergraduates and graduates.