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199 Call Center Agent - Mandaluyong site​

199 Call Center Agent - Mandaluyong site

Job Responsibilities:

  • Communicate with clients on the phone or using written correspondence to resolve issues.
  • Finding out the customers’ preferences by effective listening and questioning skills
  • Dealing Involved with all calls politely, courteously, professionally & assertively
  • Complementing customers’ necessities to Clients’ products and services
  • Using arbitration and influencing tools to take care of objections and gain the customers’ buy-in

Job Requirements for Call Center Agent - Mandaluyong site

  • Can start ASAP
  • Amenable to work on-site
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • With or without BPO or call center experience
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)