199 Call Center Agent - Mandaluyong site
Job Responsibilities:
- Communicate with clients on the phone or using written correspondence to resolve issues.
- Finding out the customers’ preferences by effective listening and questioning skills
- Dealing Involved with all calls politely, courteously, professionally & assertively
- Complementing customers’ necessities to Clients’ products and services
- Using arbitration and influencing tools to take care of objections and gain the customers’ buy-in
Job Requirements for Call Center Agent - Mandaluyong site
- Can start ASAP
- Amenable to work on-site
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- With or without BPO or call center experience
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)